Privacy Policy

Last updated: 2026-08-22

Draft

This text is a structured draft. It must be reviewed and approved before the site goes public. It is not legal advice.

Papira is an app for organising your own documents, renewal details and important dates. It is made by Toralle Lda. This policy explains what happens to your information when you use the Papira app and this website.

The short version: what you add to Papira is stored encrypted on your phone. We do not receive it, we do not sell it, and we cannot read it.

What stays on your device

The following is created and stored on your phone, encrypted, and is never uploaded to Toralle servers:

  • Documents you add, including titles, dates, numbers, notes and issuing authority details
  • Photos and PDF attachments
  • Family profiles, their documents, dates and counters
  • Dates, counters and reminder settings
  • Your PIN configuration (stored as a derived key, never as the PIN itself)

Papira works without an account. There is no sign-up, no email address and no password held by us.

Connections that do exist

We will not claim the app never touches the internet. It does, in these separate and limited ways:

  • App stores. Downloads, updates, purchases and subscriptions are handled by Apple and Google under their own terms and privacy policies. We receive aggregated sales and subscription information from them, not your documents.
  • Document template library. Papira may download an editorial list of common document types for your country from conteudo.papira.app. This is a read-only request for public content. It does not carry your documents, and we do not use it to build a profile of you.
  • Links you open. When you tap an issuing authority's website, phone number or address, your phone opens the browser, dialler or maps app you already use. What happens there is governed by those services.
  • Backups you create. An encrypted backup file goes wherever you choose to put it — your own device, your own cloud storage, your own transfer method. We never receive it, and we cannot open it.
  • Sharing you initiate. A dossier leaves the app only through your phone's own share menu, to the app you pick.
  • Advertising, on the Essential plan. Low-density ads appear only at the end of the Today screen. They are served by a third-party advertising provider that may process device-level identifiers under its own policy. Where consent is required, you will be asked before any personalised advertising is served, and you can decline. Any paid plan removes advertising entirely.

What this website collects

This website does not use cookies, analytics, tracking pixels, embedded social widgets or third-party fonts. There is no contact or waiting-list form. There is nothing here for you to consent to, which is why you are not being shown a consent banner.

Our web server keeps standard technical access logs (IP address, timestamp, requested page, browser identification) for a limited period, for security and troubleshooting. These logs are not used to profile visitors and are not shared for marketing.

Permissions the app may ask for

  • Camera — only when you choose to photograph a document.
  • Photos and files — only when you choose to import an existing image or PDF.
  • Notifications — to deliver the reminders you set. You can turn them off at any time.
  • Biometrics — only if you turn on biometric unlocking.

Each permission is requested at the moment it is needed, and refusing one does not lock you out of the rest of the app.

Children

Papira is intended for adults. An adult may create a profile for a child in their care and store that child's documents and dates. That information stays on the adult's device under the same encryption as everything else.

Your rights

Because your content never reaches us, most data requests you might make of a normal app do not apply here: we hold nothing of yours to hand over, correct or delete. You already have complete control — delete an item in the app and it is gone from your device; uninstall the app and its encrypted store goes with it.

For the limited information we do handle (support emails you send us, aggregated store data, server access logs), you can contact us at support@papira.app to ask what we hold, ask for a copy, or ask us to delete it. If you are in the EU or UK, you may also complain to your national data protection authority.

Please do not email us your documents. We do not need them, and we do not want them on our mail server.

Changes to this policy

If we change how Papira handles information, we will update this page and the date at the top of it. Material changes will also be announced in the app.

Who to contact

Toralle Lda — support@papira.app

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